People on the Move
People on the move is your weekly roundup of hiring and other promotional news throughout the state of Utah.
Salt Lake City— Traeger Grills, inventor of the wood pellet grill, announced today that Corey Savory has joined the company as VP of Customer Experience, tasked with further elevating the storied brand’s customer service experience to an even higher standard of excellence. Savory joins Traeger from the iRobot Corporation, where she was the Global Senior Director of Customer Care and headed up the design and execution of a unified global customer service strategy, which delivered improved year-over-year customer satisfaction for the company. Prior to iRobot, Savory held roles as the former Customer Care Leader for the Americas at TE Connectivity; Director of Quality Assurance and Leader of Customer Care Project Management eLearning at DirecTV; as well as a Senior Business Consultant at NICE Systems. Savory’s career has been underscored by a commitment to fostering customer loyalty through premium-level customer service across organizations and utilizing information gleaned from analytics to improve the process to enhance every touchpoint of the customer journey. In her role, Savory will be tasked with optimizing the way Traeger approaches the entire customer journey, including how it engages with its customers, gathering customer insights, and more. As Traeger continues its rapid international growth, Savory will also lead the expansion of its customer service efforts globally while also ensuring a consistent experience in each region.
Salt Lake City— Visible Supply Chain Management (Visible), the industry leader in shipping and fulfillment services for small to midsize businesses, today announces that Jim Cochrane has joined the Visible Board of Directors to support the company as it continues to disrupt and improve the supply chain management industry in a changing marketplace. Prior to joining Visible, Cochrane served as the chief marketing and sales officer at the United States Postal Service (USPS). Before that, he was chief information officer and executive vice president at USPS, where he was responsible for the integration of technology and innovation in all aspects of operations. At USPS Cochrane spearheaded the advancement of new mail intelligence, engineering systems, information technology systems, payment technology, secure digital solutions and corporate information security to meet the changing needs of the marketplace. He and his team were responsible for innovations in tracking systems — including the Intelligent Mail barcode (IMb) and Intelligent Mail package barcode (IMpb). Visible is dedicated to building the best and most flexible ecosystem to help its SMB clients succeed in their businesses while also creating highly agile teams with professionals like Cochrane. The company is set to open its R&D warehouse in the Fall of 2019 to collect, test and report on new ideas and technologies for the supply chain management industry. The R&D warehouse will help Visible’s clients by proving the value and impact of new technologies and equipment. Other crucial growth and development areas include the soon-to-be-implemented new packaging plant, as well as the company’s new API to improve the client experience in working with Visible.Visible’s new Board member joining the team comes on the heels of winning multiple industry and business awards in 2019 including the #919 spot on the Inc 5000, Utah’s 3rd Fastest Growing Company on the Utah Business Magazine Fast 50 List and the regional EY ‘Entrepreneur of the Year’ award in distribution and manufacturing.