Jillian Olmsted

CEO & Executive Director | The INN Between

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What are you most looking forward to accomplishing in 2026?

In 2026, I am most excited about fully realizing The INN Between’s evolution into a recognized, integrated healthcare partner within Utah’s continuum of care. This includes maximizing our expanded capacity, strengthening Medicaid reimbursement pathways and demonstrating measurable outcomes that influence how medical respite and end-of-life care for people experiencing homelessness are funded and replicated statewide.

On a personal leadership level, I am also focused on continuing to build a strong executive team that allows the organization to thrive beyond any single leader, ensuring long-term stability, innovation and impact.

How do you define success for yourself and your company?

I define success as living with integrity across every part of my life: being a good human, a present wife and mother, and a leader who builds something that endures. Professionally, success means creating an organization that delivers exceptional care, honors people in their most vulnerable moments and takes just as much care of its staff as it does the individuals it serves.

For The INN Between, success is the ability to balance heart and rigor. It means being deeply mission-driven while also operationally strong, financially stable, trusted by partners and able to meet growing community needs without sacrificing our values or burning out our people. When we can provide consistently compassionate, high-quality care and influence systems beyond our walls, that is success.

Describe the growth of your company in recent years. What other major achievements did the company accomplish under your leadership?

Over the past several years, The INN Between has experienced significant growth in both scale and impact. We expanded our capacity from 50 to 80 beds in response to a nearly 50% increase in demand, strengthened clinical and hospice partnerships, and positioned the organization to bill Medicaid, laying the groundwork for long-term financial sustainability.

Under my leadership, the organization has also secured major public and private funding, deepened cross-sector collaborations with hospitals and state agencies, and elevated its role as a thought leader in medical respite and end-of-life care for people experiencing homelessness. We no longer have a waitlist and are meeting the demands in the community. Perhaps most importantly, we have built an organizational culture that values compassion, accountability and excellence, ensuring our growth has been both intentional and impactful.