Smith’s Food & Drug has named Jordan Poff as vice president of Operations for the company. He replaces Stacy Shaffner who has taken another position with the Fred Meyer Division
In his new role, he will oversee all operations for Smith’s 144 stores throughout the Intermountain West and will report to division president Kenny Kimball. Poff previously served as Kroger’s vice president of retail operations and e-commerce operations.
Poff joined the Kroger family of stores in 2005 as a courtesy clerk in the Cincinnati/Dayton Division. Over the next 15 years, he progressed through a variety of store, district and division roles of increasing responsibility, including department head and store manager. He later held key division-level roles such as division key retailing manager and e-commerce manager.
In 2020, as the COVID-19 pandemic transformed the retail landscape, Jordan led the planning and successful launch of Kroger’s first Grocery Pickup Center. That same year, he moved into a corporate role as Retail Operations execution and innovation leader. He was subsequently promoted to director, e-commerce experience and operations in 2021 and to his most recent role in 2023.
Jordan is a recipient of Progressive Grocer’s GenNext Award and holds a bachelor’s degree in business with a minor in economics from Northern Kentucky University. He is also certified as a Lean Six Sigma Black Belt, bringing a disciplined, data-driven approach to problem-solving and continuous improvement.
At Smith’s Food & Drug, a company of The Kroger Co. (NYSE: KR), we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit®. In everything we do, we’re guided by our values and our Purpose: to Feed the Human Spirit. We strive to make decisions that balance the safety of our associates with our commitments to our customers and communities. And above all else, we’ll be there for our communities when they need us most. Visit www.smithsfoodanddrug.com