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VitalSmarts, an innovator in corporate training and organizational performance, released the fourth edition of Crucial Conversations Training, one of the training industry’s leading courses in teaching high-leverage skills to improve dialogue, relationships and bottom-line organizational results.
The two-day training course is based on extensive research including 10,000 hours examining thousands of opinion leaders in team meetings, high-stakes discussions and face-to-face confrontations. Through this research, VitalSmarts’ authors found the specific behaviors and skills of high-leverage interpersonal dialogue demonstrated by the most influential leaders. The research is also published in the long-running New York Times best-seller Crucial Conversations, which has sold more than 2 million copies.
Since 2003, more than 640,000 people have graduated from Crucial Conversations Training and Fortune 500 organizations around the world have used the course to improve results in quality, efficiency, satisfaction, safety, etc. Results include:
Joseph Grenny, co-founder of VitalSmarts, said Crucial Conversations 4 builds on the high-leverage skills that have produced bottom-line results for the past decade.
“The new features and research in Crucial Conversations 4 provide an enhanced learning experience for participants and seamless delivery for trainers,” said Grenny. “The training teaches skills to foster open dialogue around high-stakes, emotional or risky topics in an even more powerful and relevant way.”
Crucial Conversations 4 includes the following new features:
Crucial Conversations Training has received several training and development industry awards including an ASTD Excellence in Practice Award in 2008, Training Product of the Year in 2004 and a Corporate University Cubic Award in 2004. VitalSmarts’ network of 7,400+ trainers and 19 licensed international distributors provide training to organizations in 36 countries.