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Salt Lake City — Chartway Federal Credit Union has announced it will bring together two of its divisional credit unions based in the Salt Lake area – Utah Central and HeritageWest. Utah Central will begin operating under the name HeritageWest on Oct. 1.
“Earlier this year, we met with our employees and spoke with our members about how we could strengthen the overall member experience in this area,” said Ron Burniske, president and chief executive officer of Chartway Federal Credit Union and its divisions. “They told us they weren’t aware that HeritageWest and Utah Central belonged to a family of credit unions, giving them access to any of their branch locations, ATMs and online, mobile, and telephone banking services. So, it only made sense to create the clarity members were seeking by uniting the two brands under one name: HeritageWest.”
Burniske says that the transition process should be seamless for credit union members, because all divisions within the family of credit unions operate on the same systems and offer the same suite of products.