March 13, 2013

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Article

Susan Yule

A Passion for People

Melanie Johnson

March 13, 2013


When Susan Yule planned her career path in college, she saw a classroom in her future. Yule was passionate about teaching and wanted to devote her life to higher education.

Yet, while attending graduate school and supporting herself with a sales job in staffing, she discovered a new passion—a passion that led to an unexpected career path in the staffing industry. Now, as the president and CEO of ConsultNet, Yule is firmly entrenched in helping people find meaningful employment.

“As you go through life and you meet more people in staffing, you ask them how they got into it,” Yule says. “Most of them say, like I do, they fell into it. The difference with me is I had a choice to stay or go. I chose to stay. I love the staffing industry.”

Yule has poured her enthusiasm into helping ConsultNet lead the way with cutting-edge developments in the staffing industry. For example, since moving to Utah to take her position with the company in June 2010, Yule has implemented H2O Cooler, a shared website that serves as a virtual water cooler linking ConsultNet, company clients and contractors who are part of the ConsultNet team.

Self-service HR and automated payroll are features included in the virtual water cooler. The site also acts as a community portal that allows contractors and clients to communicate and collaborate. Yule says the H2O Cooler website has made it easier to retain the skilled professionals who work through ConsultNet to obtain contract jobs.

The contractors Yule works with at ConsultNet are highly trained professionals who spend an average of six to nine months on each job. Recruiting and retaining a force of skilled contractors is her top priority because it means a happy client and a happy contractor.

“If you think about the role of an HR professional, one piece HR does is hiring,” Yule says. “So what we do is we specialize in that one part of the HR world—human capital. I always like to say we’re not in conflict with a company’s HR department, nor are we looking to replace it. We’re looking to assist HR or the direct managers in finding [skilled professionals].”

Yule also strives to promote the technology industry in Utah by serving on the board of the Utah Technology Council. Her vision for the future is firmly rooted in connecting skilled IT professionals with a host of technology firms who need them. And Yule loves every minute of it.

She can’t imagine taking a different path now.

“What started out as a part-time job ended up being a full-time profession,” Yule says.

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