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NCR Corporation purchased uGenius Technology, Inc., a Utah-based pioneer in video banking software. NCR’s acquisition of uGenius will help it continue to grow its APTRA Interactive Teller solution, which lets consumers conduct remote, assisted-teller transactions over an ATM, speaking with a live teller who has control of the machine. NCR anticipates that it will begin pilots for APTRA Interactive Teller in the first half of 2013.
In 2011, NCR and uGenius collaborated to build the first ATM that lets consumers talk and bank with a live, remote teller. In Jan. 2012, NCR acquired a minority stake in uGenius.
NCR also anticipates using other uGenius technologies such as SmartOffice and Online Video Banking to expand the delivery of video banking to multi-channel solutions across NCR Financial Services and other industry verticals.
“Video banking... is proving to help financial institutions grow revenues while at the same time reduce their operating and real estate costs,” said Peter Leav, executive vice president of NCR Corporation. “Through our development work with uGenius and the resulting purchases and pilots by banks and credit unions, we have definitively placed NCR in front of all other technology companies in this area.”