December 12, 2012

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Article

Naugatuck Savings Bank Introduces Video Banking from uGenius

Press Release

December 12, 2012

uGenius Technology, a firm providing comprehensive multi-channel video banking solutions to financial institutions, announced that Naugatuck Savings Bank, an independent community bank, is the first bank in Connecticut to deploy uGenius Personal Teller Machines (PTMs), powered by the uGenius Video Banking System. Naugatuck Savings Bank, which operates 19 branches throughout Connecticut’s Greater Naugatuck Valley and Central Connecticut, deployed two PTMs at its newly constructed Wallingford branch to enhance the experience of its customers.

Recently opened on December 8, Naugatuck Savings Bank’s Wallingford branch is able to increase access to services by more than 27 hours a week, including extended hours on Saturday, along with before and after typical bank hours on weekdays. uGenius’ Video Banking technology increases operational efficiency and productivity by giving bank customers the ability to interact with a live teller through two-way video. Bank customers may conduct typical transactions through personal tellers including making deposits and payments, transferring money, cashing checks, and more.

“We’re proud to introduce this new and exciting technology in Connecticut,” said Dawn D. Orsini, vice president of retail banking at Naugatuck Savings Bank. “It demonstrates our commitment to our customers to provide beneficial and effective services to help them achieve their financial goals. Our customers will love the added convenience of the longer hours provided by our Personal Tellers – it’s another way to ‘experience the difference’ of banking with Naugatuck Savings Bank.”

uGenius pioneered the concept of remote video banking in response to the financial services industry’s need to find innovative ways to reduce costs and increase services. Through uGenius’ PTMs, financial institutions are able to expand their footprints and bring traditional banking services to new and underserved neighborhoods and other high traffic areas.

“We’re thrilled to see the continued adoption of our technology throughout the United States,” said Gene Pranger, CEO of uGenius. “We have seen tremendous growth this year because our platform appeals to both constituencies: consumers appreciate the convenience afforded by video teller transactions; and financial institutions decrease branch costs and increase service efficiencies.”

For video demos and more information about uGenius, visit: www.uGenius.com

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