June 3, 2014

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CEO of the Year

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Article

Intermountain Hospitals Ranked for Patient Engagement

Press Release

June 3, 2014

Eleven Intermountain Healthcare hospitals have been ranked among the best in the country in a report on the top 100 hospitals for patient engagement, according to the National Patient Engagement Ranking from Axial Exchange and Becker's Hospital Review.

The hospitals and their rankings are:

Bear River Valley Hospital – No. 13

Riverton Hospital –  No. 14

McKay-Dee Hospital – No. 26

Dixie Regional Medical Center – No. 29

LDS Hospital – No. 40

Intermountain Medical Center – No. 43

Valley View Medical Center – No. 44

Logan Regional Hospital – No. 50

Utah Valley Regional Medical Center – No. 70

Alta View Hospital – No. 75

American Fork Hospital –  No. 90

The National Patient Engagement Ranking defined patient engagement as the process by which patients become invested in their own health.

Becker's, a healthcare publication, and Axial, a patient engagement and technology company, evaluated all 3,077 U.S. hospitals and their engagement efforts. The analysis found that hospitals ranked in the top 100 provided patients with better information and tools that support self care, enabled patients to have rich interactions with staff, have lower 30-day readmission rates and higher patient scores, according to Becker's.

“This is a very encouraging study because patient engagement is a huge priority for hospitals at Intermountain and across the United States,” said Lisa Graydon, chief nursing officer for Intermountain's Urban Central Region hospitals.

Axial and Becker's decided to do the report because other national rankings, such as those by U.S. News & World Report, haven't previously included patient satisfaction as a factor.

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