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IAT celebrated its 26th anniversary March 6th, 2012. Owners of the Utah-based dialing company attribute IAT’s long-time success to a focus on collection-specific technology, dedicated employees, and loyal customers.
IAT was founded in 1986 by Scott and Kent Sorensen. More than a quarter century later, the company is a leading provider of predictive dialing and IVR messaging technology in the collections industry. Over the years IAT’s product list has grown to include other tools such as call recording, cell phone number scrubbing and disaster recovery/risk management capability.
“We don’t create something generic and then market it to a collections audience,” said Ray Fowler, IAT director of Sales & Marketing. “Every product we develop is created with the collection industry in mind. We rely on our customers’ feedback and our industry experience to create feature-sets that maximize debt collection productivity and efficiency, while keeping compliance in mind. Plus, we make our products flexible so they can be tailored to fit the needs of every collection agency.”
IAT provides hosted, site-premised and hybrid dialing solutions. Many of its customers have been using IAT products for more than ten years. Several have been customers since the company’s inception.
“In today’s business world, it is extremely difficult to find a profitable organization 26 years in business that can boast laser-sharp industry focus, leading-edge products, industry-leading customers and caring and dedicated employees,” said Dave Rudd, IAT co-owner and Sr. VP of Finance & Administration. “It is an honor for IAT SmartDial to be a member of the ARM Industry and to work with fantastic clients.”
For more information please visit www.iatsmartdial.com, call (800) 574-8801 or e-mail at