October 8, 2013

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Article

Healthcare Heroes

Champions of Healing and Hope

By Utah Business Editors | Photography by Brandon Flint

October 8, 2013

After several years of working as a software analyst, Marty Malheiro felt like she was missing a human connection in her career. She wanted to have a career that created a positive influence on the quality of life in the community. That’s when she returned to college to become a health educator. She now works as the coordinator of outreach education at the Utah Poison Control Center.

Malheiro’s job duties include teaching allied health professionals about understanding health literacy at all levels of patient care to improve health outcomes. “I work with all 12 local health districts in Utah to build community capacity to promote poison prevention education,” she says.

One of her most rewarding moments was working with the Department of Environmental Quality to co-sponsor the first medication drop-off event in 2009. “It took so much planning and organizing to make the first few events successful,” she says.

Now, the Drug Enforcement Administration has taken over sponsorship and the activities continue twice a year throughout the entire state. “More residents every year make the effort to clean out their medicine cabinets and properly dispose of unused and expired medications,” Malheiro says. “I am passionate about contributing to healthier, safer lives for every Utahn.”

Karlene Marshall, RN

Emergency Preparedness Coordinator

Ogden Regional Medical Center

For nearly 40 years, Karlene Marshall has served as a nurse at Ogden Regional Medical Center, where she has focused her career toward emergency care. Over the years, Marshall developed a passion for emergency and disaster preparedness. She soon became determined to help the hospital, and later the community, prepare to manage a crisis situation—from a natural disaster to chemical exposure.

“I recognized that we needed to be better prepared for keeping our hospital functioning when under-powered or without water. We also need to communicate with each other and outside responders during any real emergency,” she says. “I accepted the challenge to help this hospital to be better prepared to serve patients and the community in times of need. It seemed to be just the right fit for me, and has been for nearly 15 years.”

Marshall has worked alongside many community agencies to develop and instigate emergency preparedness plans. She has led emergency preparedness training, like disaster drills, and helped secure financing for emergency-related equipment. She also oversees the continuous training of all hospital staff.

Volunteer

Vickie King and Bert

Pet Therapy Volunteer

Ogden Regional Medical Center

Vickie King and her partner Bert, a golden retriever, are a dynamic duo, spreading a ray of light in many dark moments. King, who has long been a pet therapy advocate, worked with Ogden Regional administration to establish its pet therapy program. King and Bert have since devoted more than 800 hours to Ogden Regional, touching the lives of many patients and their families, as well as hospital staff.

“Our best experiences include when Bert carefully climbs up on the bed and lies down next to patients—their whole demeanor changes,” says King. “When we walk into a waiting room full of families waiting to hear news of loved ones, they shed some of their worry and relax after a visit with Bert.

“We visit with people at their very best—and at their very worst,” she adds. “Volunteering is one of the greatest things you ever do, because your focus is totally on others and you forget about your own problems.”

As one patient says, “Bert is such a wonderful dog, and it was amazing how much he cheered me up.”

Lorina Manwill

Volunteer

St. Mark’s Hospital

Lorina Manwill began volunteering in the community at an early age, serving alongside her grandmother who introduced her to volunteering by enrolling her in a program to aid disabled children.

Manwill cannot image a life without community service and has given back in countless ways throughout her life. As an 11-year-old, she started the PeeWee Archery Club for children. As a young adult, she opened her home to unwed mothers whose families had turned them away. She has volunteered with her local PTA, Salt Lake County Youth Services and Salt Lake County Mental Health, among many other organizations.

But one of her most rewarding experiences has been her work with St. Mark’s Hospital, where she has been volunteering since 2005 and has since donated more than 1,700 hours of service. She says she enjoys volunteering at the hospital because she is able to brighten the days of both patients and staff.

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