Article

CEO of the Year

By Utah Business editors | Photography by Eric Delphenich

March 12, 2014

As head of the company, Clark was determined to continue Spillman’s core focus on two things: serving the public safety community and promoting employee satisfaction.

“At Spillman Technologies, we love to serve public safety. These men and women have dedicated their lives—everything they have—to serve the public, to help make it a better place for us, for our families,” says Clark. “So we love the opportunities to serve them, to help them become more efficient and more effective in their jobs and what they’re doing. Our technologies do that.”

The company is a provider of public safety software and services, and Clark says the Spillman team is energized by success stories from clients, who detail how the Spillman software helped catch “the bad guys” or save lives. “When we get those success stories in from our customers, we thrive off of those. … We love to be a part of that.”

Michael Smith, director of human resources, says Clark is a “democratic leader” who listens to input from all stakeholders before making a decision. Spillman Technologies has a strong focus on employee satisfaction and was honored as a Utah Business “Best Company to Work For” in 2010, 2011 and 2013.

“When I meet with Lance, he always wants to know if employees are happy, if employees need anything, if we’re treating employees correctly. So it’s very important for him to know if employees are satisfied,” says Smith. “Our company culture is very much trying to help employees achieve that work/life balance.”

Spillman has achieved remarkable growth since Clark became CEO, more than doubling both its revenues and client base. Clark says his biggest challenge has been managing that growth.

“As a small company, you do things differently than a large company—and that change has happened over the last few years, and we’ve had to change and grow with it ourselves, especially me,” he says. It’s been a real challenge to be on top of that and manage the growth and make sure we’re doing thing correctly. We’ve had to reinvent ourselves a few times.”

But he notes that growth will not be slowing any time soon. The company currently has clients in 37 states and Clark’s goal is to expand into all 50 states. “At 8 percent market share, have a lot of room to grow.”

  • Spillman Technologies has been listed on the Inc. 5000 for seven consecutive years.

  • Since Clark became CEO in 2006, the company’s revenue has more than doubled and profits have grown by more than 200 percent.

  • During his tenure, the number of customers has grown from 600 to more than 1,200; customer retention is at 99 percent.


Mike Falk

President and CEO, Newmark

Those who work with Mike Falk describe him as a builder. “He’s never content with what is, but always wants to inspire what can be,” says Bryce Blanchard, Newmark executive vice president and principal. Falk has been a leader in Utah’s commercial real estate industry for nearly 30 years. Today, with Falk at the helm, Newmark has grown into one of the state’s largest commercial real estate firms, with clients across the nation and world.

Falk and partners launched Newmark in 1999, with Falk serving as its CEO for nearly 10 years. “It takes a unique person to see a startup company and lead it to what now has been the No. 1 market share company in real estate brokers for the fifth year in a row,” says Blanchard. “He’s been able to keep his saw sharp and focus on issues. As Mike always says, we’re just getting started.”

Newmark offers a full range of commercial real estate services, from industrial to office to investment, among others. Under Falk’s direction, the company has diversified further and now operates a real estate company under Mountain West Retail, as well as property management services. Properties managed by Newmark include Edgewater Corporate Park, Brickyard Plaza Shopping Center, South Jordan Towne Center and Union Heights. The company has seen continued growth during the past five years and in 2013 increased its revenues by 60 percent. The company also increased its non-brokerage services by 12 percent in 2013.

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