Bringing Spirit to the Classroom and Community
Last season, Taylor Randall could be found cheering in the stands at every U of U home football game. Well, all but one. He made that game up by traveling to the University of Notre Dame for an away game.
Fall 2010 also represented the firs...September 1, 2011
Building a Global Strategy
Whether he’s selling Clorox, kitty litter or cosmetics, Schiff Nutrition CEO Tarang Amin believes that success in building brands is about inspiring teamwork.
At just 45, Amin comes to Schiff Nutrition after working as general manager...September 1, 2011
Smoothing Out Cash Flow Ups and Downs
I recently tricked my six-year old into going on Space Mountain. Porter had never been on a roller coaster before. His questions were nonstop and sincere.
“Has anyone ever fallen out? Are there seat belts? What if they break?”
...September 1, 2011
Streamlining a 130-year-old Organization
When Clara Barton founded the American Red Cross in 1881, she had no idea how her organization would spread to every part of the country, becoming the nation’s go-to response team for any type of disaster. Nationally, there are nearly 700...September 1, 2011
Utah County is facing growing pains, with the added constraints of a down economy. Major tech companies are locating or expanding in the county, but that has put a strain on the talent pool. And with little new construction, commercial space is...September 1, 2011
Utah’s Economic Exceptionalism Under Threat
I’m mad. For 14 consecutive months I’ve watched as the Utah economy has climbed out of the worst recession in my lifetime. If you are less than 78 years old, it was the worst recession in your lifetime too. And now we have the U.S. ...September 1, 2011
Businesses Leverage Geo-location Technology
No one likes the idea of Big Brother tracking where they go. But what if he was handing out discounts on designer jeans, advance tickets to U2 or two-for-one packages of Jimmy Dean sausages?
The latest advancements in smartphone technology ...September 1, 2011
Termination Decisions Require Good Legal Advice and Common Sense
Lawyers probably should not get into heated discussions with their mothers and spouses about employment law. Nevertheless, at dinner one night when I still was a young lawyer, I tried to explain to my mother and my wife that in Utah, an employe...September 1, 2011
Sixty-four-year-old Patricia Bailey is a self-described addict, but not of drugs or alcohol; she’s addicted to payday loans—easy money for a woman who has oft times been desperate to make ends meet. Despite being hounded by collecti...September 1, 2011
Taking Risks and Modeling Success
Don’t be frustrated when someone tells you “no”—just think of it as being one step closer to that eventual “yes,” says Kris Rudarmel, co-owner of Anchor Water Damage & Restoration. This optimistic attitud...September 1, 2011
Why Some Companies Make the Leap…and Others Don’t
There are plenty of good companies out there. But what does it require to take a good company and make it great? That’s the answer Jim Collins and his team set out to discover in an extensive research study.
Collins and his research t...September 1, 2011
SALT LAKE AREA
Gov. Gary R. Herbert named RICHARD J. SPERRY chair of the Department of Alcoholic Beverage Control (DABC) Commission. The five-member commission sets DABC policy, makes administrative rules, and issues and revokes licenses an...September 1, 2011
SALT LAKE AREA
Salt Lake City - INCONTACT was selected by a consultancy to create a high-quality, unified service process for its more than 100 agents across three global contact centers. The consultancy also aims to provide an industry-lea...August 1, 2011
O.co Turns Around a Mediocre Customer Care Program
Stormy Simon has spent the last six years transforming O.co’s (also known as Overstock.com) customer care department into one of the best in the country.
With little industry experience in customer care, Simon helped transform the onl...August 1, 2011
Six Steps to Prepare Any Business for the Legal Tsunami
Climate change has emerged as one of the most contentious issues of the 21st century. The overwhelming majority of climate change scientists have concluded that manmade influences are a significant contributor to climate change. Governments at ...August 1, 2011